Understanding Online User Behavior
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Different from other survey tools and online analytics solutions, Userfacts is able to pinpoint why site visitors behave in certain ways on your website. Compared with website statistics tools we ask the users why certain actions occur, when it occur, in individual user sessions. Through the Userfacts service customers are provided with new perspectives and insight to their site users and can enjoy analyzes combining user demographics, click-tracking and users' survey answers. Userfacts' analyses reveal a wide variety of answers to questions previously only available through user interviews and/ or focus groups, but through Userfacts now available at a fraction of the cost.
Your favorite online analytics tool can show you what your users do, with Userfacts you will gain insight to why they are doing what they are doing - so you don't have to guess anymore.
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Target questions to spesific user actions during the users' actual site visit. |
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Behavioral based questions reveal the reason for certain online user behavior. |
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Find out why some users don't click on certain elements, pages or objects on your site. |
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Demographic data reveals why parts of your site isn't visited by your intended audience. |
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Find out why some ads just don't work on your site and display them as part of the question. |
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Ask questions based on users' intended purpose for the visit and ask if they were successful. |
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